What data do we gather?

When you fill out a form, register on our website, make an order, subscribe to our newsletter, or place an order, GEEK ONLINE gathers information from you. You may be prompted to input your name, email address, mailing address, phone number, or credit card information while placing an order or registering on our website, as applicable. However, you are free to browse our website anonymously.
The practices of GEEK ONLINE are disclosed in this privacy statement under the name "GEEK ONLINE".

Why do we utilize the information you provide?

RECEIPT OF DATA AND YOUR RESPONSIBILITIES:

  • To make your experience more unique (your information enables us to better address your specific needs)
  • To make our website better (we work hard to make our website offers better based on the data and comments we receive from you)
  • To enhance customer service (your data enables us to address your support requirements and requests more efficiently).
  • In order to handle transactions, your information—public or private—won't be traded, sold, transferred, or provided to any other business for any reason at all without your permission, unless it's specifically needed to provide the requested or purchased good or service.
  • To manage a campaign, survey, competition, or other website function The email address you give for order processing will only be used to send periodic emails.
How are your personal details protected?

When you place an order, enter, submit, or access your personal information, GEEK ONLINE employs a number of security procedures to ensure its security.

We provide access to a secure server. All provided credit/sensitive data is encrypted and sent via Secure Socket Layer (SSL) technology to our Payment gateway provider's database, where it is only accessible by individuals who have been granted special access rights and are obligated to maintain the confidentiality of the data.

Do we employ cookies?

Indeed, cookies are little files that a website or its service provider uploads to your computer's hard disk via your web browser (if you permit them to do so). This allows the websites' or service providers' systems to identify your browser and collect and store specific data. Cookies enable us to recognize and handle the products in your shopping cart as well as comprehend and save your preferences for use on subsequent visits.

Do we give out any personal information to third parties?

Your personally identifiable information is never sold, traded, or otherwise transferred to unaffiliated third parties by GEEK ONLINE. This excludes dependable outside parties who help us run our website, manage our business, or provide you with services, provided that they also promise to protect the privacy of this information. Additionally, we could disclose your information if we think it's necessary to abide by the law, uphold our site's rules, or safeguard the safety or property of others. Non-personally identifiable visitor data, however, might be given to other organizations for advertising, marketing, or other purposes.

Only Online Privacy Policy

This web privacy statement only covers data gathered via our website.

Your Agreement

You agree to all terms and conditions, including our website privacy policy, by using our website.

Modifications to our Data Protection Guidelines

We will update this page with any changes we make to our privacy policy.

Getting in Touch

You can reach us by email or through our website address if you have any queries about our privacy statement.

Terms of payment, refund, upgrade and downgrade
  • If you shop online, you will need a valid credit card to verify your account. We reserve the right to accept or decline credit card payments.
  • GEEK ONLINE PC support plan starts from the date on which you sign up or sign the agreement copy, and the payment is realized.
  • Your PC GEEK ONLINE support plan begins on the date you sign or sign a copy of the Agreement and payment is made. For multiple support plans, service fees are billed monthly in advance and are non-refundable.
  • If you are unhappy with our service and we are unable to resolve your computer problem during the month, you are entitled to a full, unconditional refund.
  • If we are unable to resolve your issue, we will issue a full refund.
  • If even one issue cannot be resolved, you will not receive a full refund.
  • We will deduct the lesser of the number of resolved cases ($79.95 or 25% of the total invoice amount, whichever is greater) and refund you the remainder.
  • All rates are inclusive of any taxes, fees or charges imposed by United States tax authorities, and you are responsible for paying any taxes, fees or charges imposed in your country. We do not store your credit card information or charge you any fees without your permission.
  • You can switch from a monthly/annual plan to an event-based plan with the amount adjusted according to the terms provided by your account manager at the time.
Uninstall and close
  • You are solely responsible for properly canceling your account. You must request account cancellation by email or phone to your account manager and receive confirmation from your account manager on the day of cancellation.
  • All data we store is immediately archived on live servers and can be stored for later use.
  • If you cancel your service before the end of the current billing month, your cancellation will be effective immediately and you will not be charged any additional fees.
  • GEEK ONLINE reserves the right, in its sole discretion, to suspend or terminate your account and refuse any current or future use of the Services for reasons such as unauthorized access or misuse of the Portal, servers and databases, theft or misuse of data.
  • Our Services, including using the Services from a computer other than the computer you registered to use GEEK ONLINE. Any such termination of service will result in deactivation or termination of your account or access to computer support. Use of illegal software may result in termination of your Services and your account by GEEK ONLINE.
  • GEEK ONLINE reserves the right to refuse service to anyone for any reason at any time.
Service and Price Changes
  • GEEK ONLINE reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  • Prices for all Services, including, but not limited to, monthly subscription fees for the Services, are subject to change upon thirty (30) days prior notice. Such notice may be provided at any time by posting the changes on the GEEK ONLINE website or by sending an email to your registered account.
Billing

To activate the Service, you may be required to provide a credit card number from a card issuer that we accept. You hereby authorize GEEK ONLINE to charge and/or place a hold on your credit card in connection with any unpaid fees for the Services or related equipment. You agree that you can pay these terms and conditions described here and you agree to pay these terms described here and you agree to these terms. And I agree that these costs are approved as an authority to issue credit cards to pay such money. If you buy a product or / / or another company in an online company or another company or other company or other company online, place it on the loan described here. Until this amount is fully paid. You agree to provide GEEK ONLINE with updated credit card information upon GEEK ONLINE's request, provided that any information previously provided is no longer valid. You acknowledge and agree that neither GEEK ONLINE nor GEEK ONLINE Affiliates shall be liable in any way for any lack of funds or other fees incurred as a result of your efforts to obtain and/or maintain a credit card. . If you accidentally provide us with a debit card number instead of a credit card number, you authorize us to charge all payments described herein to that debit card unless you provide us with a credit card number. If you have enrolled or subsequently enrolled in an automatic payment or wire transfer plan, you agree that all amounts described herein, at GEEK ONLINE's option, may be debited from the account number provided for such payment automatic or electronic transfer. . plan. If you pay by credit or debit card, your payment will be subject to the terms and conditions set by your credit or debit card issuer. If your credit card cannot be charged or your check or money order is returned due to insufficient funds, you will be charged an additional $15.

Limitation of liability

Unless otherwise stated, in no event shall GEEK ONLINE be liable to you for more than the amount actually paid by you to GEEK ONLINE for the disputed plan order.

THE GEEK ONLINE PORTAL AND ALL CONTENT PROVIDED ON OR THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE PROVIDED.

Copyright and Content Ownership
  • All content you post and transmit to us must comply with US cyber and copyright laws and/or the copyright laws of your country.
  • Any information you share with us becomes the intellectual property of you or the third party that created the content. GEEK ONLINE has no rights in such matters.
  • Any questions or solutions you post on the forums will remain our property.
  • GEEK ONLINE reserves the right to delete any content posted on our site that it deems inappropriate without any reason. The layout of the site is protected by Copyright © 2023-2024 "GEEK ONLINE" Limited Liability Company.
  • No part of the HTML/CSS or visual design elements may be copied, duplicated or reused without the written permission of GEEK ONLINE.
General Conditions
  • Use of the Service is at your own risk. The Services are provided on an "as available" and "as available" basis.
  • Technical support is only available to paid account holders and is available via email, chat and phone only.
  • This service is currently only available in English. All other languages ​​are provided on a best efforts basis.
  • You understand that GEEK ONLINE may use third-party providers and hosting partners to provide the hardware, software, network, storage and technology necessary to use the Services.
  • You may not modify our Services or sell them to a third party unless we specifically instruct you to do so.
  • All liability arising from this Agreement rests solely with you. We may, in our sole discretion, remove content or accounts that are illegal, abusive, threatening, libelous, defamatory, pornographic, profane, or otherwise objectionable, or that violate any party's intellectual property or these Terms and Conditions.
  • Verbal, physical, written or other abuse of any GEEK ONLINE customer, employee, member or official (including threats of abuse or retaliation) will result in immediate account termination.
  • You understand that the technical processing and transmission of the Service, including your Content, may be unencrypted and may involve (a) transmissions over various networks; and (b) changes to meet and adapt to the technical requirements of networks or connected devices.
  • You may not submit worms, viruses or code of a destructive nature.
  • Geek Online does not meet your specific requirements (ii) the service is precise and timely, safe or perfect.
  • (Iii) Service (IV) Service, service, service, information or other materials can be obtained.
  • Your wait and service (V) are completely eliminated. You have profitability, goodwill, data or other important, unusual, unusual, unusual, original, unique, unique, unique, unique, unique and consistency, unique, consistency, consistency, responsible consistency.
  • Consistent, unusual, unusual and unique. The company provides information on such damages.
The result: (i) the ability to use or use a service; (ii) notifications or receiving notifications or notifications received or notifications received or notifications received about the purchases of products and services received through the service; (Iii) unauthorized access or unauthorized access or data; (Iv) the statement or behavior of a third party about the service; (V) or other issues associated with service.
 
 
 

By signing or agreeing to this document before making an online or offline payment at geekonline.org, a service provided by GEEK ONLINE ("geekonline.org") from its offices in the United States, you agree to be bound by from a legal point of view of this document. The following terms and conditions ("Terms and Conditions") apply. GEEK ONLINE reserves the right to update and modify the Terms and Conditions from time to time without prior notice. Any new features that add to or enhance the current Services, including the release of new tools and resources, will be subject to the Terms and Conditions. Your continued use of the Service after any such changes will constitute your consent to such changes. Violation of any of the terms below will result in termination of your account.

Terms of Service
  • You must be 1 year or older to use this service.
  • Your account can only be used by one person. An account is limited to the number of computers specified in the contract. If necessary, you will need to purchase support for additional computers.
  • GEEK ONLINE only provides services for issues and software that are explicitly mentioned on our website. We are not responsible for other problems related to software and services.
  • Our service is available in three modes: call only, chat and email. On-site service is not included in the service.
  • By agreeing to these Terms and Services, you agree that GEEK ONLINE is not responsible for providing support for hardware-related issues related to your computer, server, printer, router, wireless access device, or other issues.
  • We do not offer replacement or standby services for defective computer parts.
  • We make no warranty for the hardware and software included in any support plan.
  • You are responsible for maintaining the security of your computer, including your username and password.
  • GEEK ONLINE shall not be liable for any loss or damage arising from your failure to comply with this security obligation. Never share your computer username and password with support professionals.
  • If it was accidentally shared, change your password immediately.
  • GEEK ONLINE is not responsible for any loss or damage resulting from computer data theft in this scenario.
  • For all remote access sessions, continuous session monitoring is required while the other party is on the phone with you. We will never request a remote session without someone talking to you in real time.
  • If you receive a remote session without a live person present, do not accept the request. GEEK ONLINE is not responsible for data theft that occurs as a result of unattended remote sessions. You may not use the Service for any illegal or unauthorized purpose.
  • In using the Service, you may not violate any laws in your jurisdiction (including but not limited to copyright laws). All of your computer-enabled activities and interactions with us must comply with the cyber laws of the United States and/or the country in which you reside. As a merchant, we will not be liable for any loss or damage, direct or indirect, arising from the refusal to authorize a transaction on the cardholder's account that exceeds a predetermined limit mutually agreed with the acquiring bank. . sometimes

Disclaimer

GEEK ONLINE is an independent services provider of Remote Tech Support. If your product is under warranty, the repair service maybe available free from the brand owner.